Payment and cancellation conditions

The refundable reservation is completed by paying a deposit of 50% of the booked accommodation. Accommodation can be paid in CZK either through a secure online payment gateway or by crediting the payment to the Apartmány Florián account no later than 3 days before arrival.

Ten days before the start date of the stay, the guest will receive an email with a link that redirects them to the payment gateway for completing the reservation payment. This must be paid in CZK no later than 7 days before the start of the stay. If the guest does not want to use the payment gateway, they are required to send the remaining payment to the Apartmány Florián account, ensuring it is credited to the account no later than 7 days before the planned arrival.

The reservation deposit is non-refundable if cancellation occurs within 60 days or less before the start of the stay. After the final payment is made, no modifications or cancellations of the reservation are possible, and if the stay does not take place, the full price of the stay, including ordered services, will be charged. Refunds of the deposit are only possible to the account from which the payment was received.

Payment methods